Shopping Bag

1
Placing an Order

Orders can be made anytime.
2
Confirmation Mail

An automated mail will be delivered from ALEXCIOUS after an order has been placed.
3
Approximate Shipping Date Mail

For products that may take up to more than the period of notation to dispatch, another mail will be sent to notify the approximate shipping date in 1-3 business days
4
Shipment Confirmation Mail

A confirmation mail will be sent with the voucher number that indicates that the product has been shipped.
5
Arrival of the Product

After the order has been delivered, we request that you kindly rate our product on the review page.

Shipping Method	Delivery within Japan: Sagawa Express, Delivery Overseas: Express Mail Service (EMS) via the Japan Post Service
Ship from	Shinagawa-ku, Tokyo
Insurance	Included
Wrapping	Message card (+ 110JPY / texts can be personalized) and gift wrapping (+ 550JPY) options are available. (Gift wrapping materials may be different from the image due to the size or shape of the product.) View View

Customers inside Japan	Square (no handling fees) VISA Master Card American Express
	PayPal (no handling fees) VISA Master Card JCB American Express DISCOVER
	ATM (no handling fees)
	Convenience stores (no handling fees) LAWSON FamilyMart MINISTOP Daily Yamazaki
	Online banking (no handling fees)
	Cash-on-delivery (COD) (For domestic shipping and wristwatch purchases only) For those who would like to pay via cash-on-delivery (COD), please select the ATM option. Then, please specify the COD option and the desired date of delivery (excluding weekends, the date can be no sooner than 4 days after the order) on the information form below. Cash-on-delivery Option/ Service Fees Less than JPY 10,000 JPY 300 JPY 10,000 or above ~ less than JPY 30,000 JPY 400 JPY 30,000 or above ~ less than JPY 100,000 JPY 600 JPY 100,000 or above ~ less than JPY 300,000 JPY 1,000
Customers outside Japan	Square (no handling fees) VISA Master Card American Express
Customers outside Japan	PayPal (no handling fees) VISA Master Card JCB American Express DISCOVER
Kindly notes	If you view our site in Japanese, you may choose any one of the payment methods above. If you view our site in other languages including English, you may only make your payment with Square or PayPal.

ALEXCIOUS